Initiative – Goes beyond job/role requirements to seize opportunities or accomplish a task. Identifies new ways to meet client expectations and solve client problems.
Technical Excellence – Demonstrates advanced technical knowledge and applies it to identify issues and resolve client problems. Require minimal guidance from higher management levels to complete technical areas of the engagement.
Communication – Keeps others informed of important information, whether daily activities, crises, or progress on long-term projects. Tailors content and style of communication to the needs and expectations of their audience.
Results Orientation – Strives to achieve and succeeds in achieving challenging goals. Approaches work in an organized, focused, and efficient manner having effective time management skills. Completes assignments efficiently and accurately.
Conceptual Thinking – Able to identify cause and effect relationships and put ideas together in ways that increase understanding, solve problems, result in innovation, and otherwise benefit the organization.
Change Orientation – Accepts, pursues, and promotes constructive change within the firm, client organizations, and project work teams. Addresses unexpected problems quickly and effectively with clients and internally with all levels.
Teamwork – Functions effectively as part of or leader of a group of people working together to accomplish tasks or reach goals. Promotes looking at the firm’s goals in addition to team goals.
Developing Self and Others – Works to improve the performance of oneself and others by pursuing opportunities for continuous learning and feedback, constructively helping/advising others in their professional development. Delegates and leverages work to ensure staff development.
Relationship Building – Works to build, maintain and utilize individual relationships or networks with co-workers, clients, and other people who are, or might be, helpful in achieving work-related goals. Develops professional relationships with all constituencies based on trust.
Influence – Presents persuasive arguments with personal presence and professional credibility, convincing others to change the course of events.
Strategic Thinking – Uses an understanding of the firm and its clients, positions in their respective markets, and business trends to envision, support, create and execute organizational strategies. Relates the firm’s business strategies to identify additional services that could benefit clients